Help and contact

Quick answers and how to reach us.

Do I need an account?

You do not need to sign up. When you open Lingora we create an anonymous account and your progress is saved automatically.

I changed phones

On the old phone go to Settings → "Move to another phone" and copy the code. On the new one, choose "I already have an account" and type it. The code lasts 24 hours and works once.

I paid and did not get my items

Open the shop in the app and tap "Restore purchases". If it still does not show up, write to us with your friend code and the Google Play order number.

I cannot hear the voice

• Turn up the phone volume.
• Check that sound is on in Settings.
• Make sure your phone has a voice installed for the language you learn (phone Settings → Text to speech).

Write to us

Write to diosesamorporsiempre.cloud@gmail.com. Include your friend code (in your profile), your phone model and the app version. We answer as soon as we can.